kalea_logo

Kalea Furniture is an upscale home goods brand featuring modern yet timeless furniture. Customers love visiting Kalea because of the cozy 'at-home' feel the store layout provides, helping them envision items inside their own homes. Furniture shopping is rarely a quick in-and-out purchase. As customers browse around Kalea, they can get connected to the guest Wi-Fi and access special coupons.

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Kalea Welcome Portal Mobile

Stores Locations


Kalea stores can be found in all major cities all across the US.

Design the path customers take to get online


Create ideal Customer Journeys to reach business goals and encourage customer engagement

Kalea Access Journey 1
Kalea Welcome Portal Mobile
Kalea Access Journey 3
Kalea Access Journey 4
Splash page ad appears promoting different items
Customer lands on the Welcome Portal and logs in
Customer gains online access and an optional survey is prompted
Once the customer leaves the store, they receive an email with an enticing offer

Applications


See how different applications can be used to build the furniture brand and inspire customer loyalty

Welcome Portal

Offer simple onboarding


Fully customize Welcome Portals so that the look and feel are in line with branding. Customers hoping for a stress-free furniture shopping experience can appreciate the quick and easy onboarding.

Kalea Welcome Portal App
Kalea Advertising App
Advertising

Intrigue customers with beautiful images


Trigger splash page ads to promote popular products and mobile app downloads.

Survey

Collect customer feedback


Prompt surveys to hear from customers what areas the store can improve on.

Kalea Survey App
Kalea Social Media App
Social Media

Boost social media presence


Ask customers to ‘Like’ and ‘Follow’ the store's social media accounts and ‘Check-in’. Encourage them to make posts on their own feeds showing off their new furniture purchase.

Email

Reach out to customers after they've left the store


Send personalized emails to customers once they've left the store. This can encourage them to return in the future, inspire loyalty and build long-lasting customer relationships.

Kalea Email App
Kalea External Links App
External Links

Promote store-related links


From the Welcome Portal, link to sites such as the store's homepage, loyalty program sign-up page and ask customers to subscribe to the store's newsletter.

Analytics

Discover attraction and retention rates


Gain valuable insights into who on-site visitors are and how they behave. Use this information to improve operations and business strategies.

Volare Analytics