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Airports want to be better connected to their people. And offering airport guest Wi-Fi helps improve customer experience, allowing travelers to stay connected to everything the airport has to offer.

Airports invested in becoming smarter and connected can enjoy a whole array of benefits such as being able to provide travelers with useful information, promote airport amenities, and offer discounts to airport retail stores.

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Airport Welcome Portal

Gerard Stewart Airport


This sample use case is for San Francisco.

Design the path people take to get online


Create ideal customer experiences to reach business goals and encourage customer engagement

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A splash page ad appears promoting an airport amenity
User lands on the Welcome Portal and logs in
Once the traveler logins in, a survey is prompted asking about their experience
Minutes after the user logs in, an email is sent to them promoting current discounts at the airport retail stores and restaurants

Applications


See how different applications can be used to build the airport's brand and keep travelers happy

Gerard Stewart Airport Advertisement
Advertising

Promote airport amenities and store promotions


Trigger splash page ads to bring attention to special in-store sales or amenities

Welcome Portal

Offer simple onboarding


Fully customizable Welcome Portals can be created so that the look and feel is in line with airport branding.

Gerard Stewart Airport Portal
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Email

Reach passengers minutes after they log in


Send personalized emails to visitors once they've connected to the Wi-Fi. This can encourage them to make on the spot purchases.

Survey

Collect valuable feedback


Prompt surveys to hear from travelers what areas the airport and stores can improve on.

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Text Message

Reach passengers minutes after logging in


Send personalized text messages to visitors once they've logged in. This can encourage them to download an app or check out current store offerings.

News

Keep travelers browsing longer


Show the top headliners from reliable news outlets so travelers can stay updated with all the latest breaking news and spend more time online

Gerard Stewart Airport News
Gerard Stewart Airport Indoor Wayfinding
Indoor Wayfinding

Provide on-site station directions


Help travelers navigate to different points of interest within the terminal

External Links

Promote city attractions


From the Welcome Portal, link travelers to the airport homepage

Gerard Stewart Airport Home
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External Links

Promote airport-related links


From the Welcome Portal, link users to the flight tracker to stay on schedule

External Links

Promote airport retail stores


From the Welcome Portal, link users to the store listing and information

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Gerard Stewart Airport Weather
Weather

Provide weather updates


Let travelers know what the local forecast is for the next few days.

Analytics

Discover attraction and retention rates


Gain valuable insights into who on-site visitors are and how they behave. Use this information to improve operations and business strategies.

Volare Analytics