Customer Profiling
Know how your customers behave in the physical world to enhance their journey
Leading global enterprises rely on Cloud4Wi
Gain visibility over customer offline behaviors
Shed light on customer offline behaviors — inside and outside your locations — with a 100% consent-based approach. Discover the locations they visit and how often.
Benefits
- Analyze customers based on where they are and when
- Develop a true 360-degree view of your customers
Discover customer habits and interests
Use customer positions to understand their habits and interests. Discover if your customers are, for example, runners, pet owners or shopping enthusiasts.
Benefits
- Analyze customers based on their recurring habits and interests
- Develop a true 360-degree view of your customers
Ask customers for their preferences
Send a text message or push notification when customers visit your locations asking for their preferences. Take advantage of your customer preferences to deliver messages that are perfectly tailored and inspire action.
Benefits
- Analyze customers based on what they like
- Develop a true 360-degree view of your customers
Ask customers for their opinion
Send a text message or a push notification when customers leave your location and ask for their opinion. Your customers are, by definition, the best source of insights on their overall experience with your company.
Benefits
- Reveal how your customers feel about your brand
- Improve quality of customer interactions
